Saying "I'm Sorry"

Never ruin an apology with an excuse. ~Kimberly Johnson

The other week I had a long conversation with a friend of mine who had made a mistake. I don't recall the mistake, but she was heartbroken. She had hurt a friend and didn't know how to fix it. She explained to me the circumstances and kept providing reasons for her actions. I remember stopping her and saying, "Dear, there should be no 'BUT' after 'I'm Sorry'." I could tell she was already rehearsing her apology with me.

Before someone accuses me of twisting facts or thinly veiling my thoughts: I honestly don't remember who she was -- I remember it being a girl. I also don't remember what the mistake was.

I'm really good at apologizing. I've had to be; I make so many mistakes that I get plenty of practice. Often, when someone walks up to me, I begin apologizing immediately. It's safer that way. I'm almost always sure I've done something wrong.

I've learned that the shortest apology is the best: "I'm sorry." Especially with women. Trying to explain one's actions is a sure fire way to make a woman madder.

It's okay to define what you're apologizing for, but be careful. If you say, "I'm sorry for backing over your flowers with my bulldozer," and the person isn't mad about that, but rather, is mad because their pet hamster was in the flowers at the time, you may come off as insensitive. If someone is angry and you're hoping an apology will make it better, be sure why they're angry before you start.

I'll state the obvious: Don't apologize unless you're sincere. Nothing is worse than an insincere apology. If you regret your actions, admit it. If you're not sincere, don't bother opening your mouth, please. Notice, I didn't write, "If you regret the consequences of your actions," above. Apologizing to get what YOU want or to make YOU feel better is a lame-ass reason to apologize. You should apologize simply because you were wrong or because you hurt someone.

Back to the "but" of this story: Seriously, we often take the meat out of an apology by saying "but" after "I'm sorry". Trying to place the blame elsewhere invalidates an apology. To apologize means to admit that YOU have made a mistake -- it's no one's fault but your own. Allow the person you're apologizing to provide an excuse; often times they will when they figure out you're not trying to weasel out of it with a "but" statement. If they don't provide an excuse, don't fret. You've done your part -- you've admitted your mistake and taken responsibility for it. The proper response to an offered apology is to accept it. The proper response to an apology is to forgive.

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